Shipping & Payment

Since each item is made to order, delivery times are slightly longer than those of traditional online retailers. Please allow 1-2 business days for order processing, followed by 2-10 business days for production, depending on the complexity of your chosen item. The approximate production time for your item is listed in the product description. If your order contains multiple items with different production times, all items will be shipped together in one package after all items have been made.

We understand that waiting can be inconvenient, but by producing on demand, we minimize waste and ensure that every piece is crafted with care. This approach contributes to a more sustainable fashion industry.

Orders placed on weekends or holidays will be processed within 1-2 working days.

We ship from Brno, Czech Republic. For deliveries within the Czech Republic, we use Zásilkovna and Česká Pošta. For international deliveries, we choose DHL, GLS, or FedEx depending on the destination.

Upon shipment, you will receive a confirmation email with a tracking number.

Shipping Rates:

Czech Republic:

  • Post Office: 159 CZK (6 EUR)
  • Zásilkovna: 79 CZK (3 EUR)

Europe:

  • Slovakia, Poland, Germany, Austria, Hungary: 250 CZK (10 EUR)
  • Other EU countries: 350 CZK (14 EUR)

    Other countries:

    If you need to send the shipment to another country, please contact us by email and we will come up with a custom solution.

      Delivery Time (after item is made):

      • Czech Republic: 2-3 working days
      • Europe: 3-7 working days

         

        Customs & Duties:

        Please note that the shipping cost does not include any customs duties or taxes that may be incurred on shipments to countries outside the European Union. For international orders, customs duties will be charged to you depending on your country of residence.